Business Process Outsourcing

Business Process outsourcing industry is the fast moving industry, So it can provide the clients or customers the best service with due recognition.

Business process outsourcing (BPO) is the contracting of a business task, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for processes that are non core to a company’s existence.

BPO is usually divided into two categories:

  • Non Voice BPO or back office outsourcing, which includes internal business functions such as payroll or analytics, and
  • Voice BPO or front office outsourcing, which includes customer-related services such as marketing or tech support.

A non voice BPO usually offers high end process solution.